Colleen Taylor

Channel Account Manager

Role: Sales Associate at Club Pilates
Location: Englewood, CO, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Colleen Taylor

Experienced IT Sales associate returning to the full time workforce after a dedicated…

Experience

Sales Associate
Club Pilates
Jan 2021 — Present · Parker, CO, US
Delivered exceptional sales performance by exceeding monthly membership and service goals, leveraging excellent communication and customer service skills.Engaged prospective members through calls, tours, and consultations, establishing trust and identifying individual fitness goals to promote membership benefits and services.Maintained and updated customer records using the Club Ready membership sales system to streamline client management and improve team efficiency.Provided professional, empathetic customer service in-person, over the phone, and via email, promptly addressing inquiries and resolving issues to ensure client satisfaction and retention.Planned and represented Club Pilates at community events, health fairs, and special promotions to build brand awareness and attract new members.Collaborated with the General Manager and team to meet studio goals, enhance operational efficiency, and support team initiatives under tight deadlines.Managed customer service communications, including responding to emails and calls promptly, while escalating issues when necessary to maintain a positive client experience.Exercised excellent public speaking and interpersonal skills to deliver engaging facility tours and presentations to prospective members.

Education

Murray State University
Bachelor of Applied Science (BASc)
1995 — 1999
Murray State University
Bachelor of Science (B.S.)
1995 — 2000

Skills

Direct Sales
Marketing
Competitive Analysis
Selling
Management
Customer Satisfaction
New Business Development
Product Management
Lead Generation
Sales Operations
Customer Retention
Customer Service
Analysis
Strategic Partnerships
Forecasting
Cold Calling
Account Management
Crm
Solution Selling
Channel Partners
Cloud Computing
Inside Sales
Sales Process
Saas
Enterprise Software
Sales
Sales Management
Salesforce.com

Contact information

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Work email
•••••@clubpilates.com
Personal email
•••••@•••••.com
Direct dial
+14•••••••94

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Current company

Club Pilates

Wellness and Fitness Services · 6.1K employees · Founded 2007 · Irvine, California, United States

Club Pilates is the world's largest Pilates brand, with more than 1,400 studios across four continents. We make reformer Pilates accessible to everyone through certified instruction, structured class programming, and a welcoming studio environment designed for every body and every fitness level. Our classes combine the Reformer, EXO-Chair, Springboard, Barre, TRX, and more to deliver a full-body, low-impact workout that builds strength, improves flexibility, and supports long-term wellness. With multiple class formats and a progressive levels system, members experience a personalized path from their very first class. Club Pilates was founded on the belief that Pilates can change lives. Today, more than 4.5 million members have experienced our studios, supported by thousands of certified instructors and a global franchise network committed to making Pilates approachable, consistent, and available in communities everywhere. Club Pilates is a brand under Xponential Fitness, Inc. (NYSE: XPOF), the largest global franchisor of boutique health and wellness brands. Pilates is for every BODY, everywhere.

clubpilates.com

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