Colleen Rickettson
IT Consultant | Scrum Master | IT Project Manager
- Role
- Business Systems Consutant (Iv) at Progressive Insurance
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Colleen Rickettson
Certified Scrum Master and seasoned IT Project Manager with a proven track record of leading cross-functional software development teams to deliver high-impact digital solutions. Adept at applying Agile, Scrum, and Waterfall methodologies to drive product development, optimize workflows, and ensure timely delivery of scalable software. Known for strategic thinking, proactive risk management, and fostering team collaboration to remove impediments and maintain momentum.Skilled in aligning business goals with technology initiatives, facilitating product increment planning, and championing continuous improvement across enterprise environments. Passionate about mentoring teams, mapping user stories to business value, and leveraging the Scaled Agile Framework (SAFe) to support multi-team delivery.Core Competencies: • Software Product Development & Delivery• Agile, Scrum & Waterfall Methodologies• Scaled Agile Framework (SAFe)• Product Increment Planning & Execution• User Story Mapping & Backlog Grooming• Risk Mitigation & Issue Resolution• Team Coaching & Training• Stakeholder Communication & Alignment• Continuous Improvement & Retrospectives• Certified Professional Scrum Master (PSM)
Experience
Business Systems Consutant (Iv)
Dec 2025 — Present
Education
Bowling Green State University
Bachelor of Science - BS
Skills
- Salesforce.com
- Networking
- Business Development
- Saas
- Consulting
- Project Management
- Document Management
- Microsoft Office
- Strategic Planning
- Public Speaking
- Account Management
- Professional Services
- Marketing
- Troubleshooting
- Cloud Computing
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