Colleen Hurd

About Colleen Hurd

Specialties:* IT Product Management and Testing* Systems/Business Analysis* Project Management* Process Improvement* Strategic Planning* Logistics* BlockchainWork History:* Seven years as a Business and Systems Analyst in the Health Insurance field, including three years as a Product Manager* Two years of experience in Web3, including Crypto, NFTs and Metaverse projects* Fifteen years as Computer Technician with broad knowledge of computing platforms, protocols, hardware, and software - with a focus on security including digital forensics* Eight years as a Small Business Owner (Owner/Operator of a Restaurant/Deli/Grocery/Gift Store)* Six years as a Military Quartermaster Officer (Supply and Logistics Operations)

Experience

1. Senior Business Analyst

   Sentara Health

   Nov 2024 — Present

   Senior Business Analyst for Sentara Health Plans Operational Excellence Team. Leads targeted projects to determine root cause of and resolve complex issues affecting healthcare providers.

Education

• FortuneBuilders Mastery Inner Circle

  Real Estate Investing

• Stevens High School

  High School Diploma, Salutatorian

• Cornell University

  Army ROTC, Distinguished Military Graduate

• Cornell University

  BA, Social Relations

• Champlain College

  Professional Certificate in Digital Forensics

Skills

• Analytics
• Troubleshooting
• Security+
• Photoshop
• Virtualization
• Computer Forensics
• Disaster Recovery
• Sccm
• Project Management
• Listserv
• Content Management
• System Administration
• Office 365
• Logistics
• Sharepoint
• Oracle Bi Ee
• Ios
• Remote Access
• Business Process Improvement
• Novell
• Android
• Ipad
• Public Speaking
• Scripting
• Php
• Computer Security
• Quickbooks
• Mobile Devices
• Os X
• Data Recovery
• Mac Os X
• Ethical Hacker
• Information Security
• Business Analysis
• German
• Digital Forensics
• Microsoft Exchange
• Mysql
• Customer Service
• Audio-Visual Production