Colleen Sauter Aicm
AVP Casualty Claims @Ascot Group
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WORK HISTORY
AVP Casualty Claims @Ascot Group
Atlanta, GA, US
Directly manage a portfolio of primary and excess liability claims, including high exposure and catastrophic losses.Analyze and resolve complex coverage issues; draft comprehensive coverage position letters.Oversee and collaborate with external TPAs to ensure consistent and high-quality claims handling.Manage litigation strategy in coordination with outside counsel; participate in mediations, arbitrations, and trials.Negotiate settlements within designated authority while balancing exposure, legal spend, and client expectations.Conduct internal and external presentations on claim trends, severity drivers, and emerging risks.Provide insight and feedback to underwriting and actuarial teams on risk selection and pricing.Maintain proactive oversight of vendors and legal billing to support cost-effective claims outcomes.
ABOUT COLLEEN SAUTER AICM
Seasoned insurance professional with deep expertise in complex and high-severity casualty claims, including general liability, auto, and excess exposures. I bring nearly three decades of experience navigating the nuances of risk, litigation, and resolution strategy across a broad range of industries—construction, manufacturing, hospitality, trucking, and more.Currently serving as an AVP overseeing excess and specialty claims for a privately held carrier, I focus on claim strategy, coverage analysis, and litigation management. I’m particularly passionate about driving better outcomes through collaboration—with internal stakeholders, outside counsel, and TPAs—and ensuring that claim handling reflects both technical precision and strategic foresight.Known for being calm under pressure, direct yet diplomatic, and always solutions-oriented. Whether it’s a mediation on a catastrophic loss or mentoring a developing adjuster, I lead with clarity, curiosity, and integrity.
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