Colleen M.
Customer Solution Director @Syntax
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WORK HISTORY
Customer Solution Director @Syntax
Toronto, ON, CA
EDUCATION
University of Johannesburg
Bachelor of Science (BSc) Honours Degree, Mathematics
Nelson Mandela University
Bachelor of Science (BSc), Mathematics and Computer Science
Stellenbosch University
Management Development Program, General Management, Financial and Human Resource Management, Marketing, Economics, Leadership
ABOUT COLLEEN M.
My 20 years of solution delivery experience spans a large technical portfolio (various SAP implementations, AI/business intelligence and analytics, mobile integrated solutions) and a wide range of business processes. My experience includes projects that are innovative and complex with high risk profiles, and that are highly cross functional.I help business leaders to i) define and prioritize strategies and opportunities for continuous improvement that drive measurable business value (positive RONA) for their organization and for their end customers and ii) consistently deliver to these plans on time, within budget, while exceeding expectations through high quality outputs.My core strengths include- The ability to bridge the gap between business strategy and technical solutions, ensuring that projects deliver real and tangible business value - Effective communication, active listening and collaboration skills, bringing the right people together to achieve a common vision - Highly customer-oriented with a focus on building long term business partnerships based on trust and consistent delivery - Team leadership, coaching and development: helping teams shine and giving them the tools and mentoring to perform at their best
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