Colleen Klink

Customer Success Manager/Strategic Account Management

Role
Customer Success Manager at Workhuman
Location
Nashua, NH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Colleen Klink

Results-oriented, performance driven, Customer Success Executive with 19+ years experience in the HR, IT & Print industry. Excelled as both an individual contributor and team manager, focusing on customer relationship management, revenue retention, product adoption, project management and improving the customer experience. You can reach me at: c••••••••@gmail.comProfessional Strengths:Customer Success & Leadership*Strategic Account Development & Management*Executive C-Level Business Reviews*Development & Management of Customer Success Plans with Business Outcomes and KPIs *Retention, Adoption and Renewals*Customer Data, Analytics & API’s*Professional Services and Vendor Management*Cross Function Collaboration*Enterprise Cloud Software*Relationship Building, Mentorships, Coaching*Software as a Service (SaaS)*Project Management*Escalation Management*Digital Transformation*P&L Responsibility

Experience

  1. Customer Success Manager

    Workhuman

    Oct 2023 — Present

Education

  • Rivier University

    Master of Business Administration (MBA)

  • Merrimack College

    B.S.

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Colleen Klink — Customer Success Manager at Workhuman in Nashua, NH, US | Unifers