Colin Rouse
Senior Engineering Manager @Currencycloud
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WORK HISTORY
Senior Engineering Manager @Currencycloud
London, GB
I am the Engineering Director of the Customer department, which contains 3 teams and cover areas including onboarding new clients, managing their wallets, collects and serves internal client configuration, notifies clients of various updates, and generates regulatory reports. They use a combination of Ruby and Java, monolith and microservice architectures, and REST and event-driven communication. We use a combination of scrum, OKRs and year-long roadmaps to plan and deliver work, with strong focus around CI/CD and DORA metrics.I also wrote the competency frameworks for all levels of software engineering, including management. Whilst I drove this, it involved collaboration and feedback from multiples areas of the business. We then implemented this through quarterly growth OKRs and annual performance assessments.
EDUCATION
University of Cape Town
Hons, Computer Science
University of Cape Town
Masters Degree, Computer Science
University of Cape Town
Honours Degree, Computer Science
University of Cape Town
MSc, Computer Science
University of Cape Town
BSc, Computer Science
SKILLS
ABOUT COLIN ROUSE
Currently working at Currencycloud, a fintech recently acquired by Visa, as the Engineering Director of the Customer tribe. This tribe consists of teams responsible for customer-centric activities, such as onboarding, end-client communication, wallets, reporting and configuration. The cross-functional, agile teams develop and support multiple products, are led by Engineering Managers, Agile Delivery Managers, Quality Assurance Managers and Product Managers. The work varies from cutting edge customer innovation to technical evolution from Ruby to Java and monolith to event-based microservices. A summary of my experience and achievements- Breadth of experience through doing multiple roles in different domains, including senior engineering manager, development manager, quality champion, outsourcing onboarding and consultant, team lead, product owner, scrum master, and engineer- Proven record of creating, developing and scaling teams, including team processes, like scrum and kanban, testing strategies, recruitment approaches, oncall processes and knowledge sharing / onboarding policies- Experience in conflict management, performance management, stakeholder engagement and driving change through creating buy-in. I wrote the competencies frameworks for all levels of engineering, including managers at Currencycloud and was heavily involved in this at Ocado- Experience in working remotely and with distributed teams. I have also coached others on how best to work remotely with others, including multiple different cultures, including Europe, Asia and Africa- Strong focus on personal development through coaching and mentoring of direct reports and peers- Passion in agile, lean and team processes- Presented at 2 conferences on agile.I have also completed a Masters with Distinction at UCT in Cape Town, South Africa.Interests: Scaling team and department processes, maturing teams, performance management, career development, senior stakeholder communication and collaboration.
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