Colin Neils

About Colin Neils

E-COMMERCE & SUPPLY CHAIN LEADER with deep expertise in procurement, P&L ownership, vendor negotiations, and cross-functional program management across global manufacturing and Amazon marketplace environments. Proven driver of cost optimization, category growth, and large-scale network performance, leveraging advanced data analytics, AI-driven insights, and automation to reduce defects, unlock multimillion-dollar savings, and accelerate operational throughput. Recognized for elevating partner performance and customer trust through structured coaching, operational standardization, machine-learning–supported gating improvements, and complex risk mitigation across high-impact categories. Collaborative manager who blends strategic planning, team development, and technical fluency to deliver resilient supply chain solutions and scalable business results.

Experience

1. Middle Mile Performance Manager

   Amazon

   Dec 2023 — Present

   Manage a portfolio of Amazon Freight Partner carriers, strengthening on-time delivery, safety performance, operational accuracy, and overall network reliability.• Lead multi-team initiatives to reduce controllable defects, streamline planning processes, and improve end-to-end exception management across middle mile operations.• Develop and deliver training for ROC teams on rejection data analysis, enabling proactive compliance monitoring and ensuring consistent execution across partner networks.• Launch and manage mentoring programs within director-level organizations, building mechanisms that improve engagement, capability development, and cross-team collaboration.• Improve partner satisfaction through a structured engagement model that reinforces transparency, accountability, and consistent communication, serving as the standard example for new MMPMs.• Drive cross-functional projects to build Learning Center repair-training content that enhances technician readiness, reduces downtime, and expands operational efficiency across AFP teams.• Create and deploy AI-enabled tools that automate identification of at-risk carriers, pinpoint emerging maintenance trends, and support targeted interventions that strengthen network performance.

Education

• Central Michigan University

  Master of Business Administration - MBA, Value-Driven Organization

• Michigan State University

  Bachelor of Arts - BA, Supply Chain Management