Colin Hurlock
Director, Office User Lifecycle Programming at Microsoft
- Role
- Director, Office User Lifecycle Programming at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Colin Hurlock
Adept in engaging and delighting customers through seamless end-to-end experiences, expertly using multiple channels for maximum impact, building upon vast experience in journalism and merchandising roles. • Drive to key performance indicators, business goals and budgets with first-class communication skills and a high-level ability to work one-on-one, with and across teams, with stakeholders and executives and against differing priorities. • Ability to think from the point of view of the customer and get things done fast and right under pressure. • Motivational manager with 25 years’ experience, receiving consistent high marks in Microsoft Poll for effectiveness, leadership and developing new and veteran employees.
Experience
Director, Office User Lifecycle Programming
Jul 2015 — Present · Redmond, WA, US
Grow customer engagement and loyalty through compelling content that fosters daily habits and use of Office products. Develop scalable, data-driven solutions to proactively support customers, leveraging online solutions to meet customer needs. Actively engage Office evangelists to foster active feedback directly to product teams to speedily improve features and influence engineering investments. Lead nimble team of content producers and experts to create customer-focused solutions across platforms, services and devices.
Education
University of York
BA, Economics
1981 — 1984
Dame Alice Owens
Economics
1976 — 1981
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