Colin Evans
Customer Operations Manager @Furlong Solutions
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WORK HISTORY
Customer Operations Manager @Furlong Solutions
Andover, GB
I manage Professional Services, Customer Success and Customer Support teams, defining and implementing change in order to drive commercial improvement while delivering operational excellence
SKILLS
ABOUT COLIN EVANS
Driven by a commitment to secure, scalable and resilient operational excellence I develop and implement operational strategies covering customer success, service delivery, customer support and project management.With values of integrity, honesty and openness and a deep belief in putting the customer first I have successfully led the delivery of hundreds of software projects and supported a global customer base across 100+ countries. I deliver through supportive leadership, robust processes and effective continuous improvement all underpinned by a strong commercial awareness.As an accomplished leader, I have managed diverse technical and non-technical teams across the UK, Australia and India. I am passionate about supporting, coaching and guiding individuals, finding immense fulfilment in helping others reach their full potential.
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