Colette Montgomery

Role
Director, Field Training & Leadership at C&S Wholesale Grocers
Location
Jacksonville, FL, US
LinkedIn followers
500 followers

Experience

  1. Director, Field Training & Leadership

    C&S Wholesale Grocers

    Jan 2020 — Present

    Define the strategic vision for field enterprise learning and development, and lead a geographically dispersed, high-performing team to deliver measurable business results. Partner with senior executives and cross-functional leaders to align training strategies with organizational priorities, driving performance, engagement, and retention.Key Achievements:• Delivered YOY Performance Gains: Increased graduation rates for four consecutive years and improved new hire turnover by double digits, strengthening workforce stability and operational results.• Launched Innovative Learning Solutions: Designed and implemented training programs, leadership development initiatives, and process improvements that boosted productivity, safety, and engagement.• Strengthened Executive Partnerships: Built trusted relationships with senior leaders, ensuring training initiatives consistently supported enterprise priorities.• Institutionalized ROI Measurement: Created dashboards and reporting tools to measure program effectiveness and drive data-informed decisions.• Led a Company-Wide Training Transformation: Orchestrated a multi-year change initiative to standardize and scale training processes, delivering a consistent, high-quality associate experience across all locations.• Modernized Learning Infrastructure: Partnered with internal teams and vendors to deploy innovative platforms and evolve the learning ecosystem.• Optimized Budgets & Resources: Managed and aligned resources for maximum impact and cost efficiency.• Developed Leadership Pipeline: Delivered programs that strengthened succession planning and accelerated leader readiness.• Built & Mentored a High-Performing Team: Established a Center of Excellence for Field Training. Mentored team members to achieve a 95% engagement satisfaction rate, surpassing company and HR benchmarks.

Education

  • William Paterson University of New Jersey

    Secondary Education and Teaching

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Colette Montgomery — Director, Field Training & Leadership at C&S Wholesale Grocers in Jacksonville, FL, US | Unifers