Coles Mercier
Information Technology Project Manager @Centers for Medicare & Medicaid Services
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WORK HISTORY
Information Technology Project Manager @Centers for Medicare & Medicaid Services
EDUCATION
McDaniel College
Graduate Certificate, Gerontology
University of South Florida
Bachelor of Arts, Gerontology / Public Health
McDaniel College
Master of Science, Gerontology
University of Maryland Global Campus
Master of Business Administration, Management
McDaniel College
Master of Science - MS, Data Analytics
SKILLS
ABOUT COLES MERCIER
Highly-accomplished and dynamic professional with a solid reputation for managing multimillion dollar initiatives throughout the Department of Health and Human Services and mastering industry practices. Provides influential leadership and influences the modification of underperforming programs; uncovers opportunities and presents solutions and recommendations for process improvement. Demonstrates exceptional qualitative and quantitative analysis skills. Initiates positive change and oversees cross-functional activities; effectively manages major projects.• Offers broad achievements throughout the private and public sectors; consistently exceeds established goals and objectives and manages multimillion dollar initiatives• Recognized for independently directing cross-functional operations and complex projects; exceptional planning and prioritizing skills with the ability to drive overall performance• Delivers world class service and support and maintains excellence in the day-to-day operations; effectively resolves complex complaints and conflicts and develops corrective action strategies
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