Coleen Fritz

Customer Service Representative at Social Security Administration

Role: Customer Service Representative at Social Security Administration
Location: Warrensburg, MO, US
LinkedIn followers: 500 followers

Public Administration & SafetyView LinkedIn profile

About Coleen Fritz

Experienced Postal Worker with a demonstrated history of working in the government…

Experience

Customer Service Representative
Social Security Administration
Sep 2018 — Present · Kansas City, MO, US
CSR\'s gather facts and evidence to establish eligibility for benefits.*Assist the public by answering a wide variety of questions both in person and via telephone.*Conduct interviews, investigate situations and resolve issues.*Assess relevant information to determine ongoing eligibility for social security benefits.*Analyze a claimant\'s benefit payment history.

Skills

Teaching
Editing
Social Media
Microsoft Excel
Powerpoint
Mentoring
Adobe Creative Suite
Customer Service
Student Recruiting
Training
Student Affairs
Team Building
Program Development
Management
Inventory Management
Fundraising
Photoshop
Social Networking
Event Planning
Microsoft Word
Digital Photography
Microsoft Office
Mac
Staff Development
Student Development
Leadership
Photography
Higher Education
Lightroom
Strategic Planning
Public Speaking
Research

Contact information

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Work email
•••••@ssa.gov
Personal email
•••••@•••••.com
Direct dial
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Current company

Social Security Administration

Government Administration · 48K employees · Founded 1935 · Baltimore, Maryland, United States

Social Security provides financial protection for our nation’s people, supporting more than 64 million individuals and families. With retirement, disability, and survivors benefits, Social Security is one of the most successful anti-poverty programs in our nation's history. We are there throughout life’s journey, helping secure today and tomorrow. We are one of the largest independent agencies in government, with over 58,000 team members throughout the country. Our talented workforce includes employees who serve customers directly, as well as those who support their work in diverse fields. Through compassion and dedication, our team members help promote the economic security of the country. They are the heart of our agency, providing high-quality, personalized service to people in their communities, nationwide, and even living abroad. Our workforce is our greatest strength at SSA. We place high priority on developing, engaging, and empowering our team members. Through career development programs, our team members have access to a wide range of training and professional development opportunities. We rely on our team members’ feedback to improve how we administer our programs and to create an environment of trust and cooperation across our organization. We also offer an excellent benefits package to our team members. To learn more about a career with SSA, visit SSA.gov/careers.

ssa.gov

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