Cole Pascua
Sr Microsoft Modern Work Specialist - Canada @Softchoice
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WORK HISTORY
Sr Microsoft Modern Work Specialist - Canada @Softchoice
CA
Impacted ~635 Canadian SMBs - working with Microsoft Sales Specialists and helping our customers discover how to be empowered with Microsoft 365. • Delivered Customer Immersion Experiences (CIEs) to 164 customers (328% of annual target!)- showing the art of the possible with Microsoft 365 Security, Compliance, and Endpoint Management (Secure Work from Anywhere), Teams and Productivity (Hybrid Work), and Microsoft Viva (Employee Experience and Engagement). • Created a Power BI Dashboard in just 29 working days - combining three data sources and resulting in filtered and flexible campaign data table identifying hot leads and action items for new and current customers. • Led 1 self-initiated campaign and supported 5 programs (including Microsoft Heartbeat, CSP Legacy to NCE, Business Voice to Teams Phone, and Upsell to M365 E5), supporting the Canadian Microsoft SMB category\'s target of double digit growth in 2022.
EDUCATION
Collège La Cité
Cours de langue pour les immigrants au Canada (CLIC), French
San Sebastian College - Recoletos de Manila
Bachelor of Science - BS, Computer Science
University of Toronto - Rotman School of Management
Executive Program, Change Management
ABOUT COLE PASCUA
I talk a lot — and I use this skill to fulfill my mission of empowering people and organisations to achieve more. I believe that when we know what tools and resources we can use, we can do great things. Others may not have realised their full potential yet — because they don\'t know that they need to change the way they work and/or use other tools to improve their lives and make themselves happier — at work, in school, or at home. This is why I wake up every day and ask my partners, colleagues, and customers: what is your goal, and how can I help you reach it? I fulfill my mission by building campaigns that help customers modernise and secure the way they work using Microsoft 365: · I ensure my colleagues know what questions to ask and where to lead their customers (whether it\'s to me or another expert) · I help teams understand what Microsoft 365 is, and how it can help our customers \'Do More with Less\'. · I facilitate Customer Immersion Experiences — 1 to 3-hour workshops where customers see what\'s possible and how they can achieve their goals faster with Microsoft Security and Compliance, Microsoft Teams, and Microsoft Viva. My question to you (yes, you reading this): What is your goal, and how can I help you reach it? Feel free to send a message here on LinkedIn.(Expect replies 5-15 business days. Thank you for your patience!) I am also part of #TeamCanada, and promote Canadian and EU-made technology for its data privacy, security, and sovereignty
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