Alan Cole
Vice President of Customer Support @1e
Slough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
Vice President of Customer Support @1e
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SKILLS
Business StrategyVendor ManagementTeam ManagementTeam LeadershipOperational EfficiencySaasStrategic PlanningProject ManagementBusiness Process ImprovementOutsourcingHybrid CloudGovernanceSoftware as a Service (Saas)Software Development Life Cycle (Sdlc)Change ManagementOperations ManagementBack OfficeIT Service ManagementService TransformationCloud ComputingStrategyCloud ApplicationsService-Level Agreements (Sla)People-OrientedService Level AgreementsSdlcIT StrategyKey Performance IndicatorsLeadershipProgram ManagementSlaBusiness Continuity PlanningManagementIT Operations ManagementDisaster RecoveryAccount ManagementBusiness DevelopmentBusiness AnalysisOperational ExcellenceFinancial Services
ABOUT ALAN COLE
As Vice President at 1E, I have focused on transforming global customer support…
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