Cole Smith

Hospitality Professional | Business Management Graduate from Northern Arizona University (W.A. Franke College of Business) | Guest Service Expert

Role: Guest Service Agent at Sonesta International Hotels
Location: San Diego, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Cole Smith

Hi, I’m Cole Smith—a hospitality professional with a Bachelor’s Degree in Business…

Experience

Guest Service Agent
Sonesta International Hotels
Feb 2023 — Present · San Diego, CA, US
Welcoming guests, managing check-ins and check-outs, handling inquiries, and ensuring a pleasant stay for all guests

Contact information

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Work email
c••••••••@sonesta.com
Personal email
•••••@•••••.com
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Current company

Sonesta International Hotels

Hospitality · 3.5K employees · Newton, Massachusetts, United States

Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels. Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in! As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.

sonesta.com

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About Cole Smith

Experience

Guest Service Agent

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