Cole Neville
Account Manager at Cisco | Business Growth Catalyst | Specializing in Tech Solutions to \"Bridge the Gap\"
- Role
- Account Manager at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Cole Neville
I want to be known as a dynamic Account Executive who combines empathy, technical expertise, and a competitive edge to not only achieve top results but also foster supportive and enjoyable partnerships. My goal is to deliver exceptional value and leadership in sales, ensuring my team and I thrive professionally and personally.
Experience
Account Manager
Feb 2025 — Present · Raleigh, NC, US
Client Relationship Management: Develop and maintain strong relationships with key stakeholders and decision-makers in client organizations to drive customer satisfaction and retention.Account Strategy Development: Collaborate with cross-functional teams to create and execute strategic account plans that align with the client\'s business goals and objectives.Sales Growth: Identify opportunities for upselling and cross-selling Cisco solutions to expand revenue within existing accounts.Solution Selling: Provide expert knowledge of Cisco products and services to advise clients on the best solutions to meet their needs and challenges.Performance Monitoring: Track and report on key account metrics, ensuring that objectives and targets are met or exceeded.Problem Resolution: Act as the primary point of contact for clients, addressing and resolving any issues or concerns promptly and effectively.Industry Knowledge: Stay up-to-date with industry trends, market conditions, and competitive landscape to provide informed recommendations to clients.Collaboration and Teamwork: Work closely with internal Cisco teams, including sales, engineering, and support, to deliver a seamless customer experience.Continuous Improvement: Identify opportunities for process improvements to enhance service delivery and customer satisfaction.
Education
North Carolina State University
Bachelor's degree, Business Administration
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