Colby Foster

Regional Training Director @Highmark Residential

Dallas, TX, US

Develops/Executes a comprehensive training program, ensuring consistent deployment of the nationally developed curriculum -Plays a pivotal role in updating/enhancing the training curriculum, providing insights that improve program content-Identifies, certifies, and manages a team of onsite trainers, fostering a culture of continuous learning and development -Conducts thorough performance analysis, feedback mechanisms, and collaborates with regional managers to identify/address training needs and performance gaps effectively-Creates/Curates supplemental training materials to the development of a robust training resource library for Highmark Residential-Successfully oversees the scheduling and coordination of training sessions across the region, ensuring efficient and timely delivery-Ensures high associate compliance with the Learning Management System and enhance participation in training activities-Acts as a consistent, empathetic, and positive voice in regular communication with the region, effectively conveying and promoting Highmark\'s organizational culture-Provides leadership and guidance to regional and onsite staff across six states consisting of approximately 80 communities and 400 on-site team members, contributing to their professional growth and development, and coaches trainers to improve skill sets as needed-Establishes collaborative partnerships with regional stakeholders, including three RVPS and 14 regional managers-Collaborates with cross-functional teams to identify and address training needs in various areas such as customer service, leasing, property maintenance, and compliance

St. Mary's University

Bachelor of Arts - BA

The University of Texas at San Antonio

Master of Business Administration - MBA