Colby Morrison

About Colby Morrison

I help improve how people, processes, and systems work together.My background is in logistics and operational support, where I analyze workflows, resolve system and access challenges, and create clear documentation that helps teams work more efficiently. I enjoy turning complex procedures into practical, easy-to-follow solutions that reduce confusion and improve consistency.I’m particularly interested in Business Analysis, process improvement, and technical documentation roles where I can bridge operational needs with technology and structured processes.Core focus areas:• Business process analysis & workflow improvement• Technical and procedural documentation• Requirements interpretation & user support• Cross-functional collaboration• Operational systems & logistics environmentsCurrently expanding my business and analytical education while continuing to grow into Business Analyst and Technical Writer opportunities.

Experience

1. Program Analyst

   Changeis, Inc.

   May 2023 — Present

   Serve as Asset Marking System (AMS) Subject Matter Expert and administrator supporting nationwide users across 397 FAA facilities• Manage enterprise asset governance ensuring availability and accountability of mission-critical aviation infrastructure• Design and deploy workflow automation using Power Automate, eliminating manual supply ordering processes and improving approval tracking• Develop and deliver monthly training sessions and e-learning content using Articulate 360 to standardize field operations• Author and maintain Standard Operating Procedures (SOPs), translating operational workflows into repeatable processes• Act as primary point of contact for system access, troubleshooting, and policy guidance for nationwide field personnel• Maintain Knowledge Sharing Network repository supporting enterprise training and operational documentation• Record and track operational decisions and action items supporting program governance

Education

• ITT Technical Institute

  Associate's degree, Computer Drafting and Design

• University of Maine at Presque Isle

  Bachelor of Business Administration - BBA

Skills

• Graphic Design
• Problem Solving
• Strategic Planning
• Photoshop
• Construction
• Illustrator
• Inspection
• Engineering
• Manufacturing
• Research
• Quality Control
• Materials
• Modeling
• Editing
• Machining
• Inventor
• Marketing
• Autocad
• Team Building
• Writing
• Customer Service
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Electronics
• Autodesk Inventor
• Microsoft Office
• Sales
• Inventory Management
• Training
• Testing
• Word
• Leadership
• Cad