Clement Oke
Senior Product Manager @Foreign, Commonwealth and Development Office
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WORK HISTORY
Senior Product Manager @Foreign, Commonwealth and Development Office
Managing the lifecycle of digital and physical products working with various technical and delivery teams to provide customer satisfaction and delight. Improving the accessibility and functionality of various products.
EDUCATION
Obafemi Awolowo University
Bachelor's degree, Pharmacy
Temidire Grammar School
O levels, Maths, Physics and Chemistry
Birkbeck, University of London
Computer Science
SKILLS
ABOUT CLEMENT OKE
I am a digital product leader and technical specialist with extensive experience managing and optimising digital products, enterprise platforms and customer-facing services. My work spans product strategy, delivery, service design and tooling governance, with a particular focus on Atlassian Data Center administration across Jira, Confluence and Jira Service Management.I have led multi-disciplinary digital product teams, shaped user-centred roadmaps, and delivered large-scale improvements to collaboration platforms, customer service portals and workflow automation. I work end-to-end across discovery, user research, backlog management, delivery planning, service transition and continuous improvement. My approach combines strong analytical thinking with evidence-based decision-making, ensuring digital products meet real user needs and organisational goals.Alongside product management, I bring specialist expertise administering and configuring Jira, Confluence and Jira Service Management at scale, including Data Center upgrades, automation frameworks, risk and governance models, asset schemas, Backbone Work Sync, complex workflow management, permissions architecture and cross-environment integrations. I frequently design and implement governance frameworks, test plans, service-desk improvements and scalable configuration standards.Earlier in my career I worked across digital communications, web design and build, and content strategy, giving me a strong creative foundation and a deep understanding of UX, branding and digital storytelling. I remain fluent in the Adobe Creative Cloud suite, as well as hands-on web technologies including SQL, PHP, JavaScript and HTML.My background also includes project delivery within high-pressure environments, including the financial print sector where extremely tight turnaround times required precision, resilience and operational discipline. Outside the digital sector, I have successfully run hospitality businesses, developing strong commercial awareness and customer-service insight.Specialties:Digital product management; Jira, Confluence and Jira Service Management (Data Center administration); workflow design; service desk optimisation; enterprise governance; automation frameworks; user-centred design; web design and development; branding and graphic communication; database architecture; SQL, PHP, JavaScript, HTML; Adobe Creative Cloud (Premiere Pro, Photoshop, Illustrator, InDesign).
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