Christopher Okeefe
Director of Product Development @Verafin
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WORK HISTORY
Director of Product Development @Verafin
St John’s, NL, CA
Leading a team of 46 with seven direct reports covering different functional areas including product management, development, project management and customer support. As a product lead at Verafin, my role is to lead a development organization, support sales and customer success teams, interview customers to gather feedback and research industry trends. • Responsible for two product lines, delivering new features and supporting customers. • Member of the business unit executive team providing input on financial planning and strategy • Successfully launched five major product versions to multiple markets and numerous smaller versions • Technical expert in the sales process from prospect to contract signing and renewal • Wrote and published customer blogs to promote upcoming changes and improve engagement • Expert speaker for webinars and conferences on the topics of sanctions and regulatory reporting • Engaged customers to gather feedback as input into product development decisions • Implemented process changes and root cause fixes to reduce incoming support case rates by 23% • Designed changed to the UI for the development team to implement • Deep knowledge of sanctions and compliance for financial institutions
EDUCATION
Wilfrid Laurier University
Master of Science (MS), Management
Memorial University of Newfoundland
Bachelor of Engineering (BEng), Computer Engineering, 3.65/4.0 GPA
ABOUT CHRISTOPHER OKEEFE
Adaptive and persuasive Software Development Management Professional with demonstrated success in planning and implementing programs that align employee development and productivity with company goals. Highly effective in motivating and directing employees, driving top performance and realizing individual and team efficiencies through 15 years of management experience spanning multiple disciplines and locations, including dispersed and virtual teams. Exceptional relationship building skills with strengths in liaising between technical partners and end-users to ensure that requirements are met. Expertise in: • Talent Development & Utilization • Learning & Development • Agile Methodologies • Technical Team Leadership • Cross-Functional Communication • Program Management • Product Conception, Design & Spec. • Troubleshooting & Problem Solving • Change Management • Test Automation
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