Paul Coffin
- Role
- Fiserv
- Location
- Roanoke, VA, US
- LinkedIn followers
- 500 followers
About Paul Coffin
A results driven, innovative minded senior executive with 30 years experience managing…
Experience
Present
Education
University of Tennessee, Knoxville
Center for Executive Education - Vested Outsourcing
2011 — 2011
Toronto Metropolitan University
BA, Applied Arts in Media Arts
University of Tennessee, Knoxville
Center for Executive Education - Collaborative Contracting
2012 — 2012
Skills
- Call Center
- Bpo
- Leadership
- Vendor Management
- Customer Experience
- Contract Negotiation
- Start-Ups
- Account Management
- Change Management
- Strategic Planning
- Telecommunications
- Team Leadership
- Workforce Management
- Executive Management
- Negotiation
- Operations Management
- P&L Management
- Customer Relationship Management (Crm)
- Customer Retention
- Service Delivery
- Business Analysis
- Call Centers
- Business Development
- Business Process Improvement
- Offshoring
- Management
- Team Building
- Performance Management
- Financial Services
- Crm
- Customer Satisfaction
- Call Center Development
- Strategy
- Outsourcing
- Process Improvement
- Cross-Functional Team Leadership
- Business Process Outsourcing (Bpo)
- Team Management
- Program Management
- Supply Chain Management
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