Cody Nunes

About Cody Nunes

WHO I AMPassionate Research Professional, Strategic Thinker, and Complex Problem Solver with 8+ years’ experience, leveraging data and analysis to drive innovation and growth for clients across diverse global industries and markets. FOCUS UX Research Market ResearchConsumer InsightsWHAT I DO Designed and conducted 100+ domestic and international research studies ranging from new innovations and concepts to user experience surveys and brand health trackers while collaborating with consumers, content creators, and other niche audiences. Partner with external stakeholders, including researchers, product or marketing managers, executives, and engineers to identify requirements and create comprehensive proposals featuring research plans, design, and analysis to address stakeholder needs and achieve shared objectivesPASSION FOR LEARNING I discovered my insatiable need to learn and grow while at UC Merced where I earned dual degrees in Psychology and Biological Sciences while piquing my interest in Psychology and human behavior. Although I am primarily a quantitative researcher, I enjoy working with qualitative data and am eager to grow these skills overall. METHODOLOGIESA & Us, Brand Health Tracking, Concept Testing, Brand Positioning, Quantitative UX Surveys,In-Home Usage Tests (IHUT), Central Location Tests (CLT), Usability Testing, CATI & Face-to-Face SurveysANALYTICSVolumetric Forecasting, MaxDiff, Discrete Choice, Driver Analysis, Factor Analysis, Pricing Analyses, SegmentationsRESEARCH TOOLSFocusVision/Decipher, SPSS, Unicom Survey Reporter/Dimension, AsanaCORE COMPETENCIES– Product Research– Communication Skills– Cross-functional Collaboration– Team Leadership – Qualitative Research– User Experience (UX)– User Interface Design– User Research– Public Speaking – Usability Testing – Consumer Behavior– Quantitative Analytics– Customer Insight– Social Media Consulting– Innovation Consulting– Questionnaire Design– UX Research– Data Analysis– Quantitative Research– Social Media– Survey Design– Project Management– Online Research– Product Innovation– Marketing– IBM SPSS– Market Research– Product Management– Agile Methodologies– Strategic Thinking– Business Acumen– User Research– Customer Research– User-Centered Design– Design Thinking– Pricing Strategy– Performance Analysis– User Journeys – Persona Creation Feel free to reach out to me here on LinkedIn!

Experience

1. Senior Market Researcher Dei Programs Voice of the Customer Customer Satisfaction (Cx)

   Amazon

   Nov 2024 — Present · San Francisco, CA, US

   Led end-to-end primary research studies, leveraging both qualitative and quantitative methods to generate actionable insights. Research focused on improving the customer and selling partner experience for small and minority-owned businesses at Amazon.• End-to-End Research: Led and executed primary research studies, including both qualitative and quantitative methods, providing recommendations to key stakeholders to drive program adoption.• Stakeholder & Agency Management: Built and maintained relationships with internal stakeholders to activate data and research insights driving program satisfaction and adoption.• Impact Measurement: Quantified the impact of program initiatives on customer perception and satisfaction metrics, utilizing various research tools and mechanisms.• Data Analysis & Communication: Analyzed research findings using Q Research Software and communicated results and insights to senior leadership and Board of Directors to inform business decisions.

Education

• University of California, Merced

  Dual Degree BA/BS, Psychology/Biological Science (Human Biology Emphasis)