Cody Michael
Chief Operating Officer - SERVPRO Team Miller
- Role
- Chief Operating Officer, Chief Information Officer at Servpro Team Miller
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Cody Michael
I am a second-generation entrepreneur & disaster recovery specialist currently operating a multi-license SERVPRO team throughout Michigan, Illinois, Indiana, and Florida with locations in Taylor, Sterling Heights, Birmingham, Detroit, Saginaw, Bay City, Fort Wayne, Indianapolis, Chicago, Miami, and Boynton Beach. Our family of franchises has been named in the top 10 in North America for over 20 years and was named 2019 Franchise of the Year and 2020 #1 Franchise by Volume. I received my B.A. in Business and Health Administration from Alma College, subsequently focusing on systems redesign & strategic planning at Detroit VA Hospital and CALTY Design Research before opening my first SERVPRO location near the Detroit airport in 2016.Please feel free to reach out, I look forward to connecting!
Experience
Chief Operating Officer, Chief Information Officer
Jan 2026 — Present · Detroit, MI, US
As Chief Operating Officer, I lead day-to-day operations for a multi-state organization with 250+ employees across eight markets in Michigan, Indiana, Illinois, and Florida. I am accountable for enterprise operational performance, including P&L ownership, execution of board-level initiatives, organizational structure, and operational KPIs. I work closely with the CEO, Board of Directors, and equity partners to drive growth, operational discipline, and scalable execution.In my role as Chief Information Officer, I own the company’s enterprise technology strategy and execution. This includes systems architecture, cybersecurity, data and reporting, enterprise applications, and technology-enabled process improvement. I align technology investments with operational and financial objectives, ensuring platforms and controls scale with the organization’s growth and complexity.
Education
Alma College
Bachelor of Arts (B.A.), Health Care Administration and Public Health
2011 — 2014
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