Cody Heart
Lead Product Designer @ LifeStance Health | Design Operations & Strategy
- Role
- Lead Product Designer at LifeStance Health
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Cody Heart
codyheart.designI’m a design operations strategist with 7+ years of product design experience. I focus on removing friction, building alignment, and creating the conditions for teams to deliver their best work.At LifeStance, I unblocked a stalled internal scheduling platform, launched it nationally, and enabled hundreds of thousands in annual cost savings through stronger cross-team alignment, better workflows, and improved adoption. I’ve also built forecasting models to estimate future impact, guiding product direction and prioritization. I’ve earned the trust of colleagues across product, design, and engineering, laying the groundwork for a unified, scalable platform that improves access, routing, and operational efficiency.My strength is operationalizing clarity. I connect business goals, user needs, and technical realities into actionable plans, ensuring teams focus on the highest-impact work. I thrive in complex environments where better systems lead to better outcomes.If your teams need alignment, momentum, and measurable results, I’d be happy to connect.
Experience
Lead Product Designer
Jun 2024 — Present · Franklin, TN, US
Led the rollout of an internal booking tool across 33 states, removing bottlenecks and aligning priorities to improve efficiency. Reduced average call time by 30 seconds, saving $500K annually and unlocking additional scheduling capacity.• Created data-backed models to measure ROI and identify opportunities for future efficiency gains, supporting planning conversations across teams.• Designed and delivered financial and funnel models for admin- and consumer-facing platforms to quantify time savings, capacity increases, and conversion lift potential.• Directed strategy and design for a patient–provider routing system, turning unclear funnel challenges into measurable improvements in conversion and capacity.
Education
California College of the Arts
Bachelor of Fine Arts, Illustration
2011 — 2015
Bloc
UX/UI Design & Front-End Development
2017 — 2018
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