Cody Fawcett
Sr Member of Technical Staff @Oracle
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WORK HISTORY
Sr Member of Technical Staff @Oracle
Virtual, ID, US
EDUCATION
Clackamas Community College
Associate's degree, AAS Network & Systems Administrator
ABOUT CODY FAWCETT
The GNOC (Global Network Operations Center) at Level 2 focuses on responding to and managing Physical Networking NOC events, offering 24x7 monitoring, and incident response for various networking service teams including Backbone, Optical Engineering, and Regional Networking. They provide technical SME support, manage vendor relationships, and perform joint troubleshooting on networking equipment with other teams. Additionally, they handle real-time issues, execute network traffic shifts, manage alarm silences, and create RCA documentation for post-incident analysis. The GNOC also partners with other teams to improve operational processes, on-board new services, and ensure compliance with SLAs/SLOs.
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