Cody Bykonen

Experience

1. Senior Client Strategy Manager

   Enterprise Fleet Management

   Mar 2013 — Present

   Partner with the Account Executive (AE) to conduct Client Transition Meetings-Develop long-term relationships with decision makers through regularly scheduled on-site meetings, ongoing marketing and act as the primary point of contact at Enterprise Fleet Management (EFM)-Proactively manage the Fleet in their existing client base from acquisition through deletion-Create custom reporting for clients to keep them informed and up to date on the status of the vehicles in their fleet-Create quotes that include after market equipment research as well as cost benefit analysis of factory ordering vs. stock ordering when CSR is unable to complete-Manage the day to day handling of client service as well as billing related issues-Conduct regular training with Client Service Representative (CSR)-Work hand in hand with CSR to maximize the service and benefit to existing client base-Organize and schedule assignments to meet known priorities and critical work deadlines

Skills

• Outlook
• Fundraising
• Social Media
• Time Management
• Social Networking
• Microsoft Excel
• Sales
• Spanish
• Teamwork
• Nonprofits
• Editing
• Public Speaking
• Powerpoint
• Microsoft Office
• Event Planning
• Microsoft Word
• Leadership
• Data Analysis
• Budgets
• Access
• Market Research
• Healthcare
• Research
• Customer Service