Cody Busa
Sr. Support Engineer | Azure Data Factory & Integration Services | Aspiring People Manager | Microsoft
- Role
- Sr Support Engineer - Data Integration at Microsoft
- Location
- Weatherford, TX, US
- LinkedIn followers
- 500 followers
About Cody Busa
I am a Senior Support Engineer at Microsoft with a strong foundation in customer-facing…
Experience
Sr Support Engineer - Data Integration
Apr 2020 — Present · Dallas-Fort Worth, TX, US
Responsible for customer support experience with Microsoft.• Own, troubleshoot, and solve customers technical issues using collaboration, troubleshooting best practices, and transparency within and across team.• Identify cases that require escalation.• Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer/engineer experience.• Provide ramp activities, knowledge sharing, technical coaching, and mentoring.• Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions).• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific. • Experienced with Azure Data Factory and technical tools such as Kusto Logging.
Skills
- Cpr Certified
- Troubleshooting
- Communication Skills
- Data Analysis
- Trimble Gps
- Microsoft Office
- Sales
- Database Testing
- Event Management
- Reporting & Analysis
- Customer Service
- Leadership
- Training
- Logistics
- Supervisory Skills
- Administration
- Supervisory Experience
- Hcm
- Ldp
- Team Building
- Inventory Management
- Time Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.