Cody Blanton
Senior Field Service & Technical Support Professional
- Role
- Senior Field Service Engineer at Illumina
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Cody Blanton
A skilled field service and technical support professional with experience in the support…
Experience
Senior Field Service Engineer
Jan 2016 — Present · San Diego, CA, US
Maintain and repair Illumina equipment-Troubleshoot customer reported problems-Monitor, schedule, and prioritize tasks to maximize customer satisfaction -Contact customer within the established guidelines, and that incidents are closed in a quality manner within the established guidelines -Manage parts, tools, and administrative duties-Build and help strengthen strong customer relationships -Develop best practices that will help meet customers needs-Perform equipments upgrades and new installations-May help write, edit, and modify Field Training and Service manuals, Field Service Bulletins, and SOP\'s
Education
Schenectady County Community College
Associate degree, Business Administration
2006
Delhi State University Of New York
Bachelors Degree, Business and Technology Management
2004 — 2008
The New School Of Radio And Television
Digital Recording Arts
2011 — 2011
Skills
- Editing
- Sound
- Music Production
- Audio Editing
- Public Speaking
- Mix Engineer
- Video
- Music
- Management
- Social Networking
- Videography
- Audio Engineering
- Recording
- Broadcast
- Forensic Audio
- Leadership
- Customer Service
- Entertainment
- Songwriting
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