Codie Franklin
Customer Service Advisor @Portland General Electric
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WORK HISTORY
Customer Service Advisor @Portland General Electric
Portland, OR, US
Proven ability to multitask and manage high call volumes efficiently and experience navigating multiple applications and databases seamlessly-Detail-oriented with exceptional data entry skills and accuracy-Empathetic and resourceful in handling challenging customer situations as well as strong active listening skills and the ability to empathize with customers.
EDUCATION
UC Center, Florence
Study-Abroad, Italian Language and Literature
UC Santa Barbara
Bachelor of Arts (B.A.), International/Global Studies
National University of Natural Medicine
Master of Science - MS
SKILLS
ABOUT CODIE FRANKLIN
I love working with people and finding creative solutions to everyday challenges. Over the years, I’ve had the chance to dive into various roles, from business development to customer service, and I’ve learned that the best part of any job is the opportunity to connect, understand, and make a positive impact.With a background in SaaS, tech, and B2B, I’ve helped businesses grow by simplifying complex problems and offering solutions that truly meet their needs. Whether it’s managing client relationships or collaborating with teams to build better processes, I’m always focused on what matters most—creating value and supporting the success of others.I’m passionate about continuous learning and am always excited to take on new challenges, connect with others, and contribute to something meaningful.
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