Coda Coda Donaldson Bruce
Director, Customer Advocacy @Nationwide
Columbus, OH, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Sep 2013 — Present
Director, Customer Advocacy @Nationwide
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Columbus, OH, US
EDUCATION
2010 — 2012
Ashford University
Master of Business Administration (M.B.A.), Project Management
1995 — 1998
The University of Texas at Dallas
Bachelor's degree, International Business
SKILLS
Call CentersProperty & Casualty InsuranceCommercial InsurancePerformance ManagementChange ManagementClaimAnalysisOrganizational DevelopmentInsuranceTraining and QualityLeadershipCasualtyCustomer ServiceStrategic PlanningRisk ManagementProcess ImprovementTeam LeadershipCoachingClaims ManagementTeam BuildingManagementBusiness AnalysisProcess ManagementProject ManagementLeadership InitiativesTrainingGeneral InsuranceLiability
ABOUT CODA CODA DONALDSON BRUCE
I lead a team of highly engaged associates who support the Board of Directors, OCEO, and NW Social Media for all customer facing interactions.
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