Coco Cheng
Senior Hris Specialist - Global @Korn Ferry
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WORK HISTORY
Senior Hris Specialist - Global @Korn Ferry
London, GB
Lead new HRIS / HCM projects and reports, overseeing the design, development and implementation of such projects from conception through to implementation.• Primarily support for all the global people data audit including EMEA, US, LATAM, APAC to achieve data integrity, have all appropriate approvals and align with the SOX Compliance.• Act as the primary point of contact for all HR Reporting queries. • Prepare reports, provide guidance and analysis as requested by authorized members of the Company’s Management Team globally.• Provide feedback and recommendations on HCM process changes, offering qualified reasons for process changes and innovative solutions.• Collaborate with key technical and functional teams to support the development and implementation of HCM evolution and upgrades.• Engage in testing of enhancements and implementation of HCM system developments and upgrades for EMEA.• Support users with all technical or operational queries, researching and resolving HCM related problems.• Deliver HCM Trainings including the development and maintenance of training manuals.
EDUCATION
The Hong Kong Polytechnic University
BSc(Hons) in Computing, Computer Science
The Hong Kong Polytechnic University
BBA(Hons) in Management, Business Administration and Management, General
SKILLS
ABOUT COCO CHENG
I am a detail‑driven, solutions‑focused HRIS professional with 10+ years of experience improving data integrity, operational efficiency, and user experience across global HR functions. I deliver accurate, timely, and high‑quality work — consistently achieving 99%+ data accuracy and ensuring compliance that enables confident, data‑driven decisions.Trusted for my reliability, ownership, and collaborative approach, I partner with 30+ HR stakeholders across multiple countries to ensure they feel supported, informed, and confident in our processes. I thrive on creating clarity out of complexity — streamlining workflows, reducing manual effort by 20–40%, and driving continuous improvements that make HR operations seamless.Fluent in English, Cantonese, and Mandarin, I bring a global, inclusive perspective to every project I lead.
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