Michael Edelstein
Managing Director at WestCap - Customer Success Advisory and Adjunct Professor of Customer Success
- Role
- Customer Success Practice Lead at Saasy Sales Leadership
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Michael Edelstein
I\'ve spent 25 years in Customer Success. Long enough to know that \"it depends\" was a real…
Experience
Customer Success Practice Lead
Jan 2022 — Present
Instructor for Customer Success Leadership and Customer Success Individual Contributor Courses.SaaSy Sales Management provides training, mentoring, and community to accelerate the development of SaaS sales professionals. With courses developed by leading practitioners, SaaSy Sales Management is the #1 global SaaS sales training and coaching provider.
Education
Ithaca College
Bachelor of Science, Accounting
1995 — 1999
Skills
- Business Development
- Salesforce.com
- Staff Development
- Event Planning
- Strategic Partnerships
- Operations Management
- Program Management
- Business Analysis
- Data Analysis
- Training
- Financial Services
- Crm
- Employee Training
- Stakeholder Management
- Business Strategy
- Coaching
- Change Management
- Customer Relationship Management (Crm)
- Leadership
- Enterprise Software
- Sales Management
- Management
- Organizational Effectiveness
- Business Process Improvement
- Proposal Writing
- Process Improvement
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