Christie Robertson
Guest Service Agent at Mount Rainier National Park Inn
- Role
- Guest Services Specialist at Sun Valley Resort
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Christie Robertson
Over eleven years in management and supervisory roles with a customer service and technical support focus. Leadership strengths include motivation, innovation, listening, communicating. Skilled in providing feedback to encourage excellence in performance. Personal style is positive, organized and detail-oriented. Enjoy leading teams to new levels of success and problem-solving to overcome obstacles. Flexible and adept at handling change management and committed to continuous learning.Specialties: •Strong teamwork and interpersonal skills•Effectively initiate and collaborate process improvement plans•Establish rapport and persuade others•Change management leader•Strong record of leading teams that exceeded sales performance goals
Experience
Guest Services Specialist
Oct 2018 — Present · Sun Valley, ID, US
Education
College of Southern Idaho
Associate of Arts and Sciences (A.A.S.)
College of Southern Idaho
ADN, Communication, Socialogy,l Sciences,Nursing
1989 — 1995
Skills
- Account Management
- Change Management
- Leadership Development
- Customer Satisfaction
- Training
- Direct Sales
- Time Management
- Teamwork
- Team Management
- Performance Management
- Crm
- Employee Training
- Coaching
- Sales Operations
- Customer Retention
- Customer Service
- Tablet Pc
- Cross-Functional Team Leadership
- Customer Experience
- Budgets
- Leadership
- Recruiting
- Employee Engagement
- Strategic Planning
- Employee Relations
- Contact Centers
- Microsoft Office
- Sales
- Team Leadership
- Salesforce.com
- Program Management
- Project Management
- Business Process Improvement
- Strategy
- Business Development
- Call Centers
- Team Building
- Management
- Vendor Management
- Process Improvement
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