Chris Kauffman

About Chris Kauffman

Business strategy leader, with emphasis on sales and operations enablement. High energy, empathic leader who drives organizational change by connecting employees and partners to company strategy and execution. As a Prosci certified change practitioner, I bring both operational rigor and heart to helping organizations create meaningful change.Business Strategy Planning: 8+ years leadership experience in developing and articulating business strategy, working across multiple stakeholders and executives to create alignment.Sales Operations and Enablement: 15+ years in driving sales enablement strategies and execution for improved sales KPIs and outcomes.Operations Leadership: 10+ years\' experience in leading and improving outcomes for customers and shareholders.Change Management: 10+ years of experience in leading change management, project management, and program management across the full business ecosystem, most recently across massively disruptive multi-year change with Microsoft\'s new commerce experience.Executive and stakeholder engagement: 10+ years of experience in leading executive and stakeholder engagement on business strategy, readiness, change management, and project management.

Experience

1. Director, Business Planning and Change Management

   Microsoft

   Apr 2016 — Present

   Lead global messaging and positioning for Microsoft’s commerce strategy, including customer, partner, and sales storytelling within a highly matrixed organization. Build alignment on the narrative with >100 executives across the organization. Evangelize globally, across >100K Microsoft direct and indirect partners and >8K internal sales team members.Lead commercial licensing change management through significant enterprise transformation of Microsoft’s global $60B volume licensing and commerce business, for customer, partner, and sales audiences, using Prosci change management methodology and tools. Lead commercial licensing project management for landing and adoption of commerce changes globally.Envisioned and led the development and deployment of chat bot to answer licensing questions for worldwide sales, enabling >3K sellers to better help customers.

Education

• University of Phoenix

  MBA courses

• Lewis and Clark College

  BA, MAT