Carlos Nieves

About Carlos Nieves

A results-driven IT professional with over 20 years of expertise in data center operations, process optimization, and strategic leadership. Proven ability to spearhead large-scale projects across cross-functional teams, delivering cost-effective solutions that meet business objectives while ensuring timely execution and budget adherence. Skilled in designing, deploying, and migrating data center infrastructures, with a strong focus on efficiency and regulatory compliance. Proficient in IT asset management (ITAM) and IT service management (ITSM), as well as industry standards including SOX, SAS70, PCI, HIPAA, and GSMA. Well-versed in ITIL V3/V4 methodologies and the latest data center management technologies, driving innovation and operational excellence.Leading others is a privilege that demands thoughtful intention. Respect and trust are built gradually, yet they can vanish in an instant. A leader’s actions should consistently reflect this understandingPROFESSIONAL SKILLS • IT & Data Center Operations • Data Center Design & Migrations• Team Leadership & Mentoring • Program & Project Management• Cross-Functional Collaboration • Vendor Management• Compliance & Auditing • Business Process Optimization & Continuous Improvement• Virtualization & Cloud Infrastructure • ITIL Framework Implementation & ITSM Maturity• Workflow Creation & Optimization • Performance Improvement

Experience

1. Mgr Data Center Operations Analysis

   UKG

   Jul 2025 — Present · Alpharetta, GA, US

   Continuing to deliver outstanding data center services to our customers.

Education

• Cornerstone Training

  Strategies for Managing Technical Teams

• Cornerstone Training

  Supporting a Diverse WorkPlace

• Cornerstone Training

  Employment Law

• Cornerstone Training

  The 4 Essential Roles of Leadership

• Pink Elephant

  ITIL V4 FOundation, ITIL V4

• Cornerstone Training

  Making Mentoring an Everyday Habit in Your Organization

• Tech LX

  Leadership Training

• Marist University

  Certificate Program, Data Center Management

  2005 — 2006

• EXIN

  Cert, ITIL V3

  2008 — 2008

Skills

• Business Process Improvement
• Infrastructure
• Data Center
• Compliance
• Project Management
• Process Improvement
• Risk Management
• Cisco Technologies
• Leadership
• Project Planning
• System Deployment
• Servers
• Itil
• Enterprise Architecture
• Network Architecture
• Sox
• Cisco Systems Products
• Capacity Planning
• IT Management
• Storage
• Software Development Life Cycle (Sdlc)
• Business Process
• IT Strategy
• Data Center Virtualization
• Asset Management
• Operations Management
• Visio
• Cloud Computing
• Management
• Sarbanes-Oxley Act
• Energy Efficiency
• Information Technology
• Network Design
• Cabling
• Energy Management
• Disaster Recovery
• Sdlc
• Solution Architecture
• Strategy
• Asset Managment