Crystal Allen
Strategic Account Management @Synctera
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WORK HISTORY
Strategic Account Management @Synctera
Synctera is a banking-as-a-service platform enabling fintechs to build and scale compliant financial products in partnership with sponsor banks.I manage a portfolio of fintech partners generating ~$14M in annualized gross revenue, owning executive relationships and driving program success across banking operations, compliance, and product execution.
EDUCATION
University of North Florida
Master of Science
University of Central Florida
Bachelor of Science (B.S.)
SKILLS
ABOUT CRYSTAL ALLEN
After stepping away from my last role to prioritize time with family, I’m excited to bring my leadership, client services, and revenue growth skillset to my next opportunity. With a strong background in account management, sales, and customer success, I specialize in driving revenue growth, optimizing client retention, and leading high-performing teams in SaaS industries.As an Associate Director at Array, I spearheaded the development of a scalable account management framework, overseeing a $42M ARR portfolio while leading a team across multiple sales verticals. I led a team of six, including a people manager, providing strategic direction, mentorship, and operational structure to drive growth and client success that strengthened client relationships, increased revenue, and improved retention.With expertise in consultative sales, strategic partnerships, and operational execution, I thrive in high-impact roles that require a blend of analytical thinking and relationship management. My experience spans complex sales cycles and client engagement strategies that fuel long-term success.
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