Chris Riddell

About Chris Riddell

I’m a technology leader and data strategist currently serving as a Senior Solutions Engineer at Fundraise Up, where I help ambitious nonprofits leverage innovative, cutting-edge technology to significantly maximize their fundraising impact and revenue.With over 25 years of experience, I’ve dedicated my career to empowering mission-driven organizations and small-to-midsize businesses to use data and technology to achieve their most critical goals.My current focus is built upon a deep foundation of strategic consulting, including my work as Principal of Thrive Technology, where I guided nonprofits and SMBs in utilizing AI, predictive analytics, and sophisticated data management practices. My work has spanned everything from custom application development and cloud infrastructure (AWS) to strategic IT project management, always delivering real, measurable impact.Previously, I spent a decade at Stagecoach Digital, leading data and analytics for major nonprofit clients and driving fundraising success through enterprise solutions and advanced analytics. My experience also includes serving as a college CIO, leading campus-wide strategic tech initiatives, and building high-performing IT departments from the ground up.Specialties: Nonprofit Tech, Solutions Engineering, AI & ML Strategy, Data Infrastructure, Advanced Analytics, ETL, AWS, Custom App Development, Drupal, Project Management, Technical Leadership.

Experience

1. Senior Solutions Engineer

   Fundraise Up

   Jul 2025 — Present · Brooklyn, NY, US

   Fundraise Up is a leading fundraising technology platform trusted by top nonprofits like UNICEF, the Obama Foundation, and the Alzheimer’s Association. As a Senior Solutions Engineer, I partner with Sales, Customer Success, and Product teams to deliver exceptional onboarding and implementation experiences for large, complex nonprofit clients.Key Responsibilities:• Lead technical onboarding and implementation for enterprise nonprofit organizations, ensuring seamless adoption of Fundraise Up’s platform.• Architect custom fundraising and data integration solutions tailored to client needs, including CRM, analytics, and web infrastructure.• Provide consultative support on best practices, A/B testing, and optimization strategies to maximize revenue performance.• Collaborate cross-functionally with Product, Sales, and Support to align solutions with platform capabilities and customer goals.• Deliver compelling technical demos and contribute to RFP/RFI responses, supporting the full sales and onboarding lifecycle.• Serve as a technical liaison and trusted advisor to key client stakeholders, including C-suite executives.• Manage multiple complex onboarding projects simultaneously in a fast-paced, high-growth environment.

Education

• Marlboro College

  Master of Science - MS, Information Technology

  2005 — 2007

• Goddard College

  Bachelor of Arts - BA, Cultural Studies/Critical Theory and Analysis

  1995 — 1999

Skills

• Leadership
• Drupal
• Linux
• Fundraising
• Nonprofits
• Editing
• Mysql
• Public Speaking
• Xencenter
• Php
• Strategic Planning
• Community Outreach
• Nonprofit Organizations
• Team Building
• Program Development
• Program Management
• Teaching
• Marketing
• Research
• Project Management
• Higher Education