Carolyn Miesowicz M.
Enterprise Transformation & Systems Design Leader | Human-Centered Operating Models | Platform, Governance & AI Workflow Architecture
- Role
- Executive Director, Digital Product at Wells Fargo
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Carolyn Miesowicz M.
I design enterprise systems.For over a decade, I’ve worked at the intersection of strategy, technology, governance, and human behavior — architecting operating models that allow organizations to move faster without breaking trust, compliance, or people.My work focuses on diagnosing structural friction, redesigning workflows and platforms at scale, and guiding leaders through transformation that actually sticks. I’ve led enterprise-wide system redesigns supporting thousands of users, reduced risk and cycle time simultaneously, and built durable planning and decision frameworks inside highly regulated environments.
Experience
Executive Director, Digital Product
Jan 2022 — Present · Boston, MA, US
Architected and led the redesign of enterprise marketing operating systems supporting 1,200+ users, integrating planning, compliance, execution, and analytics into a single cohesive ecosystem• Designed a 3-year enterprise systems strategy aligned to modernization, risk reduction, and speed-to-market outcomes• Reengineered governance and review workflows, reducing compliance cycle time by 40% while eliminating 63% of unnecessary user friction• Decommissioned legacy platforms and consolidated system architecture, delivering $500K+ in annual savings• Designed centralized planning and decision frameworks to align LOB strategy with execution capacity• Built system-level telemetry and reporting to surface bottlenecks, adoption risks, and performance health• Re-architected team operating model using product-led, feature-team principles to improve ownership and throughput
Education
Boston College
Bachelor of Arts (BA), Human Development, Minor: Sociology
Boston Architectural College
Interior Design
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