Claire Manning
HR Leader | Champion of Workplace Culture & Employee Engagement | Driving Organizational Growth
- Role
- Head of Human Resources at Medterra
- Location
- San Juan Capistrano, CA, US
- LinkedIn followers
- 500 followers
About Claire Manning
I’m a hands-on People Operations leader who builds scalable, high-impact people systems…
Experience
Head of Human Resources
Jun 2022 — Present · Irvine, CA, US
Lead HR strategy at Medterra CBD by building a high-performing team and driving scalable HR initiatives that align with business goals. Enhance operational efficiency through streamlined HR processes and data-driven decision-making.Design and implement competitive compensation and benefits strategies, improving employee retention and satisfaction. Increased GPTW scores for well-being from 60% to 91% and work-life balance from 62% to 93%, with the launch of remote-first tools.Drive talent management initiatives focusing on leadership growth and succession planning. Launched learning and development programs, achieving a 45% initial utilization rate, and boosted employee growth support from 32% to 62%. Overhauled performance evaluations and recognition programs, increasing GPTW scores for small wins recognition from 45% to 80%.Align talent acquisition with broader HR strategies, reducing average time-to-fill to 4.6 weeks and increasing employer brand engagement from 8% to 11%.Provide strategic leadership to create an inclusive, high-performance culture. Enhanced employee engagement, raising overall scores from 78% to 83% and increasing fully engaged employees from 24% to 44%. Improved eNPS from 60% to 70%, and GPTW scores for recognition and development from 76% to 82%.Champion cultural initiatives, fostering a collaborative environment and acting as an HR spokesperson. Partnered with executive leadership to achieve 91% employee alignment with the company mission and an Engagement Pulse score of 4.37/5. Promote an entrepreneurial mindset and drive agile business results, improving productivity and engagement.Ensure compliance with employment laws and regulations while adapting HR practices to legislative changes. Manage Medterra’s legal department and support organizational growth and stability.
Education
UCLA
Bachelor of Arts (B.A.), Environmental Studies/Geography
2001 — 2005
Western Carolina University
Master of Business Administration (M.B.A.), Human Resources Management and Services
2015 — 2016
Skills
- Powerpoint
- Microsoft Excel
- Leadership
- Auditing
- Accounting
- Investments
- Strategic Planning
- Management
- Finance
- Creative Writing
- Human Resources
- Management Consulting
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