Christophe Mimieux
Customer Success Expert
- Role
- Customer Success Manager at JFrog
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Christophe Mimieux
Experienced Enterprise Customer Success Manager who consistently exceeds goals in client retention and revenue per client at multiple B2B and B2C companies. • Customer Success Management: Established relationships with assigned accounts to expand customer contract values. • Relationship Development: Successfully attained customer retention goals and reduced churn by 30% YoY through partnering with clients and actively listening to ensure we met their DevOps goals. • Project Management: Assigned 30 accounts and renewed at equal or higher values of all contracts. • Communication: Established regular meetings with VP and C-level leaders to review results, establish ongoing success metrics, and ensure milestones were met on time with a high-level of customer satisfaction. Compiled and delivered Quarterly and Annual Business Reviews.
Experience
Customer Success Manager
Aug 2022 — Present
Education
Georgetown University School of Continuing Studies
Bachelor of Arts in Liberal Studies, International Relations and Affairs
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