Chris Gerrie
Sr Business Process Consultant @ServiceNow
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WORK HISTORY
Sr Business Process Consultant @ServiceNow
Toronto, ON, CA
I’ve spent most of my career helping customers understand something they often overlook…the technology they rely on every day.What I learned was powerful:when you bring people, process, and accurate data together, complexity becomes manageable, and organizations gain control of what they didn’t know was possible.As a Senior Business Process Consultant, my purpose is to help customers obtain that clarity, helping them to translate their business challenges into purposeful workflows, insightful data structures, and reliable governance.
EDUCATION
Smith School of Business at Queen's University
Executive Education, Leadership
Wilfrid Laurier University
Economics and Financial Management
Conestoga College
Diploma, Business Administration
SKILLS
ABOUT CHRIS GERRIE
With over 25 years of experience in the technology industry, Chris is a results-driven leader known for being customer-centric and demonstrating an unwavering commitment to delivering business value. His career spans leadership roles in technology sales, operations, business advisory consulting, and entrepreneurial ventures. Chris is a recognized thought leader who transforms challenges into opportunities through innovative strategies that drive client growth.Chris excels at meeting complex problems head-on, making calculated decisions, and delivering differentiated solutions to exceed organizational goals. His collaborative nature and empowering leadership style inspire high-performance teams, fostering long-term relationships built on respect, loyalty, and trust.Specialties: Building loyal relationships,\"People Matter\" leadership, coaching and talent development, strategic planning, business process and program optimization, and delivering measurable business value.Chris is passionate about creating a legacy of excellence by nurturing talent and driving outcomes that matter most to customers and invested stakeholders.
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