Christine Marie Bautista
Assistant Program Director @The Leadership And Achievement Academy
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WORK HISTORY
Assistant Program Director @The Leadership And Achievement Academy
Richmond, VA, US
EDUCATION
George Mason University
Bachelor of Science - BS, Management Information Systems, General
Virginia State University
Bachelor of Science - BS, Management Information Systems, General
ABOUT CHRISTINE MARIE BAUTISTA
Christine Bautista is an IT professional and Business Systems Analyst at the Virginia Alcoholic Beverage Control Authority (Virginia ABC), where she partners with cross-functional stakeholders to analyze business needs, optimize processes, and support technology-driven solutions that improve operational efficiency across the organization.Previously, Christine served as a Business Systems Analyst / Process Manager at Capital One, supporting both Collections and Cybersecurity & Data Governance initiatives. In these roles, she collaborated with product owners, engineers, and risk teams to enhance collections workflows, reduce delinquency risk, optimize third-party risk management processes, and improve SLA performance through data-driven process improvements.With ServiceNow System Administrator experience, an ITIL Certification, and Federal Public Trust Clearance, Christine brings a strong foundation in IT service management, governance, and continuous improvement. She is passionate about leveraging technology, data, and collaboration to design efficient, scalable, and people-focused systems that deliver measurable business value.
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