Clyde Harmon
IT Systems Administrator, Certified Scrum Master, Salesforce Associate Admin
- Role
- IT Systems Administrator at AVIXA
- Location
- Springfield, VA, US
- LinkedIn followers
- 500 followers
About Clyde Harmon
Over fourteen years of experience with Learning Management Systems, including NetExam and…
Experience
IT Systems Administrator
Mar 2017 — Present · Fairfax, VA, US
Learning Management System Administrator for the trade association of the Audio Visual industry; supporting 350K+ users. Administrator for Salesforce/Fonteva platform, products include: memberships, onsite. virtual, on-demand training, webinars and sponsorship products in six languages and four currencies. Special projects include: COVID-19 Response, making all online content available to all members, regardless of membership level, March 2020 to June 2020.Online Content server migration from Kenexa (IBM) to Xyleme, December 2020.CRM migration from Microsoft CRM to Salesforce/Fonteva January through December 2019 Name change and new membership structure. We changed our name from InfoComm International to AVIXA. Also rolled out a new membership structure for both corporations and individuals,
Education
Towson University
BS Mass Communications, Mass Communications
1981 — 1984
Skills
- Process Improvement
- Customer Service
- Vendor Management
- Business Process Improvement
- System Administration
- Requirements Analysis
- Troubleshooting
- Project Management
- Disaster Recovery
- Change Management
- Public Speaking
- Sharepoint
- Strategic Planning
- Program Management
- Technical Writing
- Integration
- Learning Management Systems
- Microsoft Office
- Software Documentation
- Sdlc
- Visio
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