Owen Lawrence

Project Manager @Rms Energy Solutions

GB

Currently fulfilling a project coordinator role, supervising a team of 7 responsible for installing ECO funded property improvements to increase energy-efficiency in UK homes while also tackling fuel poverty.Key Responsibilities• Oversee the coordination of customer, surveyor and installation appointments.• Monitor and report on key project milestones, mitigate action on risks.• Provide status reports to internal and external stakeholders.• Design, manage and train on new processes.Key Achievements • Recognized for responsibility and proactive decisions.• Slashing lead times by 33% by improving customer engagement.• Introduced a new sub team to manage delays between third party and customer.• Reduced back office workload by 50% through introducing a collaborative working environment.