Claire Robinson
Talent & Business Operations Manager @SEPHORA
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WORK HISTORY
Talent & Business Operations Manager @SEPHORA
Conduct final interviews and utilize ATS for sourcing, selecting, and hiring candidates for key roles.• Manage and execute the store\'s ongoing training strategy to develop team capabilities. • Write and deliver annual performance reviews; oversee performance management across the store.• Create schedules using Dayforce that align with budgets and business insights to ensure optimal coverage and work-life balance.• Oversee staffing, payroll, and controllable expenses based on sales performance.• Lead operational processes including inventory management, shipping/receiving, cycle counts, and returns, ensuring company standards and compliance.
EDUCATION
Kwantlen Polytechnic University
Diploma, Public Relations
Simon Fraser University
Certificate, Human Resources Management
ABOUT CLAIRE ROBINSON
Experienced in leading recruiting, training, and operational functions in fast-paced retail environments, with over 8 years of progressive responsibility. Focused on building inclusive, high-performing teams and supporting employee growth through full-cycle hiring, performance management, and day-to-day operations. Currently pursuing CPHR designation to deepen expertise in Talent Acquisition and Human Resources, and leverages a Diploma in Public Relations to strengthen internal communication and engagement.
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