Clive Skinner
Head of Data Development @RSPB
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WORK HISTORY
Head of Data Development @RSPB
Responsible for the alignment and integrity of data across operational, web and CRM systems and the creation and maintenance of data vaults supporting the organisation\'s corporate information management needs. Manager of Systems Administrators for various CRM\'s including Salesforce for Supporters, Assemble for Volunteers and MyHR for Employees.Developing the strategy for maximising the use of the RSPB\'s data assets, including the integration of supporter and conservation data, and managing teams of Ab Initio, SQL and Power BI/SSRS developers.
EDUCATION
University College Northampton
Diploma in Management Studies (DipMS), Diploma in Management Studies
University College Northampton
Business Studies A Level
SKILLS
ABOUT CLIVE SKINNER
A very experienced data management professional with unique combination of skills spanning Information Technology and Business Management. Currently responsible for maximising the value derived from supporter data engagement at the RSPB, effectively as Product Owner.Architect / Product Owner of our Enterprise Data Warehouse and the development team consisting of Ab Initio developers managing feeds from circa 60 sources of data, providing a platform for our marketing & communications teams and corporate reporting function.Responsible for the management of critical operational platforms including our Salesforce CRM application, our workforce management systems (iTrent and Assemble), our Events Management System (Nutickets) and data collection platform Smart Survey amongst others.Also responsible for intranet and SharePoint support and creation of Power Applications.Increasingly influential in the adoption of A.I.Passionate about saving Nature. A career spanning technical and managerial or directing roles covering Professional Services, Retailing, Financial Services, the Charitable sector, Pharmaceutical Manufacturing and the Public Sector. Technically aware with ability to converse in language familiar to business users. A problem solver willing to challenge the status quo in order to gain leverage from Business Systems and improve business performance. Quick to identify a business opportunity and maximise use of I.T. to achieve commercial success. Excellent team player, able to see the big picture but equally comfortable handling day-day operations. First rate communications and stakeholder management skills. Enjoys performing the role of coach and mentor and seeing people develop and flourish. Proud to have helped others along the way.Known for maintaining high professional standards and insisting on the same high standards of colleagues - getting things right first time and exceeding client expectations. Proficient with managing budgets and financial reporting. Calm under pressure excelling in crisis situations.Experience of roles covering Business Information Systems, Data Protection including GDPR, Customer Operations, Information Management and Customer Segmentation, Process Improvement, Change Management, Account / Relationship Management, and People Recruitment and Development/Mentoring.(The views I express here are mine alone and do not necessarily reflect the views of the RSPB.)
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