Clive Head
Planning for the Future Customer Need State Product Owner @Santander UK
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WORK HISTORY
Planning for the Future Customer Need State Product Owner @Santander UK
Milton Keynes, GB
Lead an agile cross discipline marketing team focused on driving Customer Loyalty and Business revenue
EDUCATION
Swansea University / Prifysgol Abertawe
Bachelor's degree, History & Politics
SKILLS
ABOUT CLIVE HEAD
A seasoned leader, with a breadth of experience in Retail and Financial Services (B2B and B2C) all with Customer marketing, loyalty programmes, data and insight at the core. A track record of defining strategy and leading teams to implement solutions that drive customer experience,satisfaction and lifetime value in different industry sectors, across different channels and geographies. An ability to work credibly with multiple internal and external stakeholders at all levels delivering step change initiatives. Possesses strong communication skills together with a creative, strategic and analytical approach. Loyalty, CRM, Agile Marketing & Customer Insight specialist with Brand, Digital, Social, Data, Analytics expertise.
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