Clive Brooks

WORK HISTORY

EDUCATION

SKILLS

ABOUT CLIVE BROOKS

A Director/VP with extensive experience in leading Operations, IT, Change Programme, Service and Project Management functions. Recognised as flexible, innovative and commercially astute. Dynamic and results driven with a wide range of skills and expertise developed in the travel, loyalty, social media, construction and entertainment industry over the last 22 years and through a varied and successful career path. Experienced in running operations, new implementations and the transformation of existing business capabilities including the creation of Avios, the introduction of SaaS, the e-commerce platform, campaign management and the use of agile methodologies.Works as part of the business, ensuring the 3-5 year operational strategy match the business plan and takes responsibility for the overall business change programme, not just the technology aspects. Prioritising the client demand portfolio in line with business goals and objectives, managing the operational strategy to suit. A successful track record of delivering business change portfolios through management of people, processes and systemsAccustomed to working closely with stakeholders, leading change and business transformation to deliver new business benefits, whilst ensuring the ‘business as usual’ targets and objectives are maintained. Builds trust through consistent and transparent leadership, across organisations, countries and culturesSpecialities:IT Strategy, Operations, Stakeholder Management, Partnerships, SaaS Solutions, Business Change, Programme Management, Project Management, Agile, Product Implementation, Transformation, Financial Control, Innovation, Client Negotiation, Service & Mentoring