Clive Palumbo

Director Commercial Operations @Team Medic

Surrey, CA

As the Director of Commercial Operations at Team Medic, I oversee our business growth, strategy, and client relationships for one of the UK’s most trusted private ambulance services. My focus is on delivering excellence in patient transport, high-dependency transfers, and event medical cover, ensuring our services meet the highest standards of care, compliance, and adaptability in a dynamic healthcare environment.In my role, I blend strategic leadership with hands-on operational and change management to drive Team Medic’s vision and ensure seamless, high-quality care. Key areas of my role include:Business Development: I manage contract acquisition and client relationships with NHS trusts, private healthcare providers, and event organisers, consistently achieving challenging growth targets.Strategic Planning: By setting long-term goals and identifying growth opportunities, I help shape our company\'s future and enhance our service offerings.Operational and Change Management: I oversee policies, compliance, and daily operations, ensuring our services adhere to the latest healthcare regulations and provide top-notch safety and reliability. My change management responsibilities involve identifying and implementing process improvements and adapting to regulatory shifts and industry trends to maintain operational excellence.Client-Centred Approach: I work closely with clients to tailor services to their needs, from detailed event medical plans to specialised patient transport requirements.With a background in healthcare and financial services, I bring a strategic perspective, extensive experience in business transformation, and a passion for patient-centred care to my role. I am proud to support Team Medic\'s commitment to professionalism, innovation, and compassionate service, and I look forward to expanding our impact across the UK healthcare landscape.

University of Surrey

Executive MBA, Business Administration and Management, General

Prince 2

Practice Management, Project Management

Birkbeck, University of London

Bachelor's degree, History